Credit-card dues from ‘revolvers’—users who contribute the most to card issuers’ profitability—have been falling. For issuers, ‘revolvers’ are the most profitable customers. They are users who carry over a balance from one month to another instead of paying the entire due amount.

These users pay as much as 40% interest per annum by revolving and help the credit-card issuer make obscene amounts of profits.

But lately, dues from ‘revolvers’ have been falling. There is a shift in their behaviour pattern.

Tune in to find out why.