They are all seated on one floor, headphones plugged in, talking on multiple phones—not telemarketers but doctors teleconsulting in hushed voices. The centre is sectioned with dividers at shoulder height, creating small cubicles—made of mud and covered in traditionally painted murals. The walls are tall and unusual—they’re made of bamboo.
Everything about this office is familiar and yet nothing is. We’re in India’s first and largest teleconsultation centre on ayurveda.
Each day, over 8,000 people call the 250 doctors seated across centres. The one we’re in is located in a satellite town in NCR.