Get full access to one story every week, and to summaries of all other stories. Just create a free account

There could soon be just two heavyweights left to slug it out in India’s web-based grocery market: Bigbasket and Amazon. Recently, Mint reported that web-based grocer, Bigbasket, was in acquisition talks with its smaller rival Grofers. This isn’t the first time such reports have emerged. The Economic Times reported so in January.

It is entirely possible that all of this is conjecture but if it does go through, it marks an end to the biggest rivalry in the Indian e-grocery market. And the start of a new one between Bigbasket and Amazon.

The Bigbasket-Grofers rivalry is a pale imitation of another one being fought on similar grounds. Between Instacart and FreshDirect. One on the West coast, the other on the East coast. Both have one agenda: we will shop for you, so you don’t have to. Instacart, founded in 2012, is now valued at $3.4 billion. FreshDirect, founded in 1999, claims it is profitable and just raised over $180 million in funding with a possible eye on an IPO. Their biggest competitor is Amazon.

Investors and entrepreneurs in India saw a similar opportunity. And thus began a spate of companies in India. Two of them were Bigbasket and Grofers. The former followed the FreshDirect model, and the latter, for a while, Instacart. These two also compete with Amazon.

One holds inventory, the other relied on the marketplace model. Essentially, the two models of e-commerce. Investments rained in. Grofers got cash from SoftBank, Bigbasket raised money from The Abraaj Group. And both promised convenience.

According to Tracxn, the sector raised a whooping $282 million in 2015 with over 380 companies created in that time frame just to assist you with your shopping. In 2016, funding started to dry up and just over $160 million was raised. A few companies shut down too: LocalBanya in 2015 and PepperTap in 2016. LocalBanya copied the FreshDirect model, and PepperTap aped Instacart. Cash in both companies had dried up. Interest faded and they flickered away. But Bigbasket and Grofers continue to plow in more money to make this sector and their business work. There’s a reason why. The retail sector is set to be valued at $1.2* trillion by 2020. There’s a lot to be excited about.

But Grofers pivoted away from the marketplace model of hyperlocal delivery to inventory. The model, however, still exists in the US. And it still holds a big draw in India. In fact, Flipkart may be making a comeback in groceries. Grofers lost the battle of the market share and the battle of the business model.

AUTHOR

Patanjali Pahwa

Patanjali has spent over seven years in journalism. He last worked at Business Standard as Principal Correspondent, where he wrote on startups, e-commerce companies and venture capital. He has worked at an array of institutions, which include Forbes India, Caravan and Outlook Business. He is a Mumbaikar, born and brought up. Patanjali did his BSc in IT from Mumbai University and then got his journalism degree from IIJNM in Bangalore. He is enamoured by Ernest Hemingway and Tom Waits and may try to sneak in references to them in his stories.

View Full Profile

Subscribe to read this story

The Ken is the only business subscription you need. Questions?

 

Premium

  • 5 original and reported longform business stories every week
  • Access to ONLY India edition
  • Close to 250 exclusive stories every year
  • Full access to over 6 years of paywalled stories
  • Pick up to 5 premium subscriber newsletters
  • 4 original and reported longform business stories each week
  • Access to ONLY Southeast Asia edition
  • Close to 200 exclusive stories every year
  • Full access to all paywalled stories since March 2020
  • Pick up to 5 premium subscriber newsletters

Rs. 2,750 /year

$ 120 /year

India Edition
Subscribe Subscribe
Most Asked For

Borderless

  • 8 original and reported longform business stories each week
  • Access to both India and Southeast Asia editions
  • Close to 400 exclusive stories every year
  • Full access to over 6 years of paywalled stories across India and Southeast Asia
  • Unlimited access to all premium subscriber newsletters
  • Visual Stories

Rs. 4,200 /year

Subscribe
 

Echelon

  • 8 original and reported longform business stories each week
  • Access to both India and Southeast Asia editions
  • Close to 400 exclusive stories every year
  • Full access to over 6 years of paywalled stories across India and Southeast Asia
  • Unlimited access to all premium subscriber newsletters
  • Visual Stories
  • Bonus annual gift subscription
  • Priority access to all new products and features

Rs. 8,474 /year

Subscribe
Or

Questions?

What kind of subscription plans do you offer?

We have three types of subscriptions
- Premium which gives you access to either the India or the Southeast Asia edition.
- Borderless which gives you complete access to The Ken across both editions
- Echelon which gives you complete access to The Ken across both editions along with a bonus gift subscription

What do I get if I subscribe?

The Premium edition gives you access to stories in that edition along with any five subscriber-only newsletters of your choice.

The Borderless and Echelon subscription gives you complete access to The Ken across editions and unlimited access to as many newsletters as you like.

What topics do you usually write about?

We publish sharp, original and reported stories on technology, business and healthcare. Our stories are forward-looking, analytical and directional — supported by data, visualisations and infographics. We use language and narrative that is accessible to even lay readers. And we optimise for quality over quantity, every single time.

Our specialised subscriber-only newsletters are written by our expert, award-winning journalists and cover a range of topics across finance, retail, clean energy, cryptocurrency, ed-tech and many more.

How many newsletters do you have?

We are constantly adding specialised subscriber-only newsletters all the time. All of these are written by our team of award-winning journalists on a specialised topic.

You can see the list of newsletters that we publish over here.

Does a Premium subscription to your Indian edition get me access to the Southeast Asia edition? Or vice-versa?

Afraid not. Each edition is separate with its own subscription plan. The India edition publishes stories focused on India. The Southeast Asia edition is focused on Southeast Asia. We may occasionally cross-publish stories from one edition to the other.

We recommend the Borderless or the Echelon Plan which will give you access to stories across both editions.

Do you have a mobile app?

Yes! We have a top-rated mobile app on both iOS and Android which allows you to read on-the-go and has some amazing features like the ability to bookmark stories, save on your device, dark mode, and much more. It’s really the best way to read The Ken.

Is there a free trial?

You can sign up for a free account to experience The Ken and understand our products better. We’ll send you some free stories and newsletters occasionally, and you can access our archive of previously published free stories. You can stay on the free account as long as you’d like.

The vast majority of our stories, articles and newsletters can be accessed only by a paid subscription.

Do you offer any discounts?

Sorry, no. Our journalism is funded completely by our subscribers. We believe that quality journalism comes at a price, and readers trust and pay us so that we can remain independent.

Do you offer refunds?

No. We allow you to sample our journalism for free before signing up, and after you do, we stand by its quality. But we do not offer refunds.

I am facing some trouble purchasing a subscription. What can I do?

Just write to us at [email protected] with details. We’ll help you out.

I have a few more questions. How can I reach out to you?

Sure. Just email us at [email protected] or follow us on Twitter.