In the interiors of Sector 45, Gurugram, 30 kilometres from New Delhi, stands a defunct OYO property. It looks like the poor cousin of the flashy office buildings nearby. On its third floor is a warehouse, where old mobile phones exchanged on platforms like Amazon are kept.
Dozens of mobile phone cartons lie outside the main door of the warehouse, which is manned by a security guard who frisks employees before they enter. Inside, in a small cabin, three technicians are auditing the phones, comparing the specifications and condition of the devices with what sellers have claimed.