Jayant Nainawat hangs up the moment he hears “Club Mahindra”. Must be a pesky agent calling for membership renewal, he assumes.
On a second call, after realising it’s no agent, he sighs. The Mumbai-based 35-year-old GST Inspector had bought a membership to the vacationers’ club in 2014. Following a memorable complimentary trip to the hill station Kandaghat in Himachal Pradesh, offered by an agent.
However, Nainawat’s romance with the vacationers’ club ended there. Rooms were never available.
“I stopped paying the EMIs and maintenance charge after a point, because I was not able to use it.