If you’re landing here, fresh to this story, we recommend you read Part I first.
Now, let’s get on to Part II.
The logistics business in India is a highly fragmented industry. There are local, national and international players. There are courier companies, express delivery cargo companies, next-day delivery parcel companies, third-party logistics providers, warehouse providers, road transporters, individual truckers, air cargo freight companies, shipping companies and some large companies, which do all of the above. Like the Transport Corporation of India (TCI).
Now, in the courier business, there are players who only do intra-city deliveries, and then there are players who do multiple city deliveries plus pan India deliveries.