First, a few taps on your phone. Then, a wait ranging from a few minutes to a day or two, depending on your choice of app. Be it a cab via ridesharing apps Uber and Ola or a meal via food delivery apps Swiggy and Zomato or medicines, toiletries, anything, really, via the get-it-all app Dunzo or just regular, good ol’ e-commerce… the list of delivery personnel that come to one’s doors, especially in startup haven Bengaluru, is endless.

If you are living in a single apartment building, which has a single entry access path, covered from three sides and dead in the centre of town, you can keep a tab on the flurry of delivery personnel who come knocking on your door—with your food, grocery, clothes or dessert. But when there are hundreds of apartments, villas and residents in a large housing complex, there are many more doors, and that many more delivery agents. These enclosed residential spaces are manned by security guards and monitored with cameras.

But the gate is where the sifting of people is done. With an explosion of delivery services, a small startup for gate management called myGate has spotted an opportunity. How it works is that the myGate app connects the residents’ phones to the guard posted at the gate.

Seated at the venture capital firm Prime Venture Partners’ office in Bengaluru’s Whitefield suburb, partner Sanjay Swamy and two co-founders A Vijay Kumar and Shreyans Daga explain how the app works. (Prime Ventures has recently funded the app; more on that later.) The resident can approve entries for just about anyone—friends, household help, cabs, delivery agents—either in advance or at the time of entry, with a simple swipe on their phones. The guard sees an update allowing or disallowing entry to the visitor in question on a device leased from myGate.

Before myGate, guards would ask the visitor to sign the visitor’s book, then place a call to the apartment in question (if at all), and let the person through. For one, this was a safety concern, as the visitor book would be checked only in retrospect, much like CCTV cameras that are checked after a mishap—a pertinent issue myGate, quite simply, eliminates.

Safety, though, is an added perk. The reason an app like myGate exists today has a lot to do with our growing delivery economy, the ins and outs of hundreds of people in these housing complexes, a sudden growth in footfall.

But is this a narrow wedge into a larger slice of the delivery economy?

A golden key

Despite all the cameras that gated communities have, in the end, tangible, actionable security comes from the guards. Many large apartment complexes hire out a security agency to man the gates. There is an audit conducted to check the procedures followed by guards.


Vivek Ananth

After dabbling with an auditing job and then at a software product company, Vivek Ananth has decided to take the plunge into journalism. In his last assignment, Vivek was at Cogencis, a financial newswire. A Chartered Accountant, Vivek completed his post-graduate diploma in journalism from IIJNM Bengaluru in 2016. At The Ken, Vivek will write on the intersection of technology and business.

View Full Profile

Available exclusively to subscribers of The Ken India

This story is a part of The Ken India edition. Subscribe. Questions?


Annual Subscription

12-month access to 200+ stories, archive of 800+ stories from our India edition. Plus our premium newsletters, Beyond The First Order and The Nutgraf worth Rs. 99/month or $2/month each for free.

Rs. 2,750


Quarterly Subscription

3-month access to 60+ new stories with 3-months worth of archives from our India edition. Plus our premium newsletters, Beyond The First Order and The Nutgraf worth Rs. 99/month or $2/month each for free.

Rs. 1,750


Single Story

Instant access to this story for a year along with comment privileges.

Rs. 500


Annual Subscription

12-month access to 150+ stories from Southeast Asia.

$ 120


Quarterly Subscription

3-month access to 35+ stories from Southeast Asia.

$ 50


Single Story

Instant access to this story for a year along with comment privileges.

$ 20



What is The Ken?

The Ken is a subscription-only business journalism website and app that provides coverage across two editions - India and Southeast Asia.

What kind of stories do you write?

We publish sharp, original and reported stories on technology, business and healthcare. Our stories are forward-looking, analytical and directional — supported by data, visualisations and infographics.

We use language and narrative that is accessible to even lay readers. And we optimise for quality over quantity, every single time.

What do I get if I subscribe?

For subscribers of the India edition, we publish a new story every weekday, a premium daily newsletter, Beyond The First Order and a weekly newsletter - The Nutgraf.

For subscribers of the Southeast Asia edition, we publish a new story three days a week and a weekly newsletter, Strait Up.

The annual subscription will get you complete, exclusive access to our archive of previously published stories for your edition, along with access to our subscriber-only mobile apps, our premium comment sections, our newsletter archives and several other gifts and benefits.

Do I need to pay separately for your premium newsletters?

Nope. Paid, premium subscribers of The Ken get our newsletters delivered for free.

Does a subscription to the India edition grant me access to Southeast Asia stories? Or vice-versa?

Afraid not. Each edition is separate with its own subscription plan. The India edition publishes stories focused on India. The Southeast Asia edition is focused on Southeast Asia. We may occasionally cross-publish stories from one edition to the other.

Do you offer an all-access joint subscription for both editions?

Not yet. If you’d like to access both editions, you’ll have to purchase two subscriptions separately - one for India and the other for Southeast Asia.

Do you offer any discounts?

No. We have a zero discounts policy.

Is there a free trial I can opt for?

We don’t offer any trials, but you can sign up for a free account which will give you access to the weekly free story, our archive of free stories and summaries of the paid stories. You can stay on the free account as long as you’d like.

Do you offer refunds?

We allow you to sample our journalism for free before signing up, and after you do, we stand by its quality. But we do not offer refunds.

I am facing some trouble purchasing a subscription. What can I do?

Please write to us at detailing the error or queries.