On 24 April, Bengaluru-based Udaan laid off 3,000 ground staff—around 10% of its workforce. It was the biggest retrenchment in the history of the business-to-business (B2B) online marketplace.
Udaan’s employees were blindsided, several ground staff told The Ken. “Just 45 days before, we had a meeting to discuss expansion and we were asked not to worry,” says an employee in Mysuru, Karnataka, who was part of the cuts. Instead, on the day of the firings, he was suddenly unable to use his ID to enter the company’s building.