Arundhati Ramanathan

Staff writer - Fintech • India Edition

Arundhati is Bengaluru-based. She is interested in how people use money in the digital age and how new economies will take shape based on that interaction. She has spent over 10 years reporting and writing on various subjects. Previous stints were at Mint, Outlook Business and Reuters.

158 Articles published

Top Comments by Arundhati Ramanathan

The UPI frauds undermining India’s payments fairytale

Srikanth, 200 cr/month is what our sources said we would see *at least* meaning it could be more. We would know the true scale of frauds if everyone in the ecosystem payments apps, banks, NPCI, police have a unified picture of the scale. We don't have that today. Plus 50% UPI transactions are under Rs 500, so the value will never be as much as credit/debit card frauds. All this to say, as a proportion of total transactions frauds via UPI will never seem like an issue, until you see it in isolation. Also, the question here is as % of scams, how big is this. And for that a govt official says that 50% of fin serv frauds are via UPI. That's not something one can ignore. This coupled with the fact that reported scams are only 20% of what actually happens. This makes it important. Agree with your hacks for safety.

Arundhati Ramanathan

Sachin Bansal’s Navi wants to take on banks without being a bank

I don't disagree with you at all, Ramraj. In fact thats why we chose to write this article on why Navi is choosing to take on this extremely hard segment. I understand, even the likes of RBL and IndusInd too entered home loan later in life. Though arduous, Navi is in a way compelled to enter this space. To raise more money at a decent credit rating, they'll need a diversified loan book of significant scale with low defaults. Home loans help there. I agree its going to be extremely hard for them to execute this just on experience, which as you rightly point out will be commoditised. But this is is what we conclude as well-- that this is going to be a tightrope walk. About your point on anecdote: I understand your point of view. And two or 100 is still going to be just anecdotes. But we still like to talk to users because it helps to see how users are experiencing or using or thinking about a product. It also helps readers relate or completely disagree with the point of view ( like you feel today). The anecdote therefore serves that purpose of helping readers pick where they stand. So IMHO, it is an important reporting/writing device to add another important dimension to the piece.

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