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Munsif Vengattil

Staff Writer, The Ken

Munsif keeps a tab on what Big Tech has been up to in India and all things OTT. He was with Reuters previously, where he wrote investigative pieces on Facebook’s content moderation operations and WhatsApp’s troubles in the run-up to India’s national elections. If you want to talk to Munsif about journalism, tech policy or his love for seekh kebabs, write to him at his first name @the-ken.com.

13 Articles published

Top Comments by Munsif Vengattil

The cracks in ShareChat, Moj’s content moderation machine

The example you pointed out and the Mamata-related video we detailed were removed not for its content (or for potential to flare tensions), rather explicitly for the reason that it was “against Modi”, with an advisory to remove any such posts. On the Mamata example specifically, such troll videos are otherwise allowed on Moj’s platform per internal guidelines, which shows an arbitrary decision.

Munsif Vengattil The Ken, Staff Writer

The cracks in ShareChat, Moj’s content moderation machine

Hi Subramanian, The example quoted in the article was never presented as fake news. Nor is that how the directive to moderators was issued. The issue was not fake news but that it was "against Modi". Similarly in the other example, what was clearly meant as a joke was ordered to be removed despite it being par for the course when it comes to political humour these days. The article also isn't about the suppressing of information. It is about how a $2.1 billion-valued company has a content moderation system that is, at best, below industry standards, and at worst, prone to arbitrary and partisan decisions.

Munsif Vengattil The Ken, Staff Writer

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